Because we don't leave your questions unanswered.
If you have any other questions, email us at contact@sunorado.com .
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General Questions
What is the lifespan of flexible solar panels?
Thanks to ETFE technology, which has already proven itself in the professional field, our flexible panels have a lifespan of several decades.
How long are your flexible solar panels guaranteed?
Our solar panels have a 25-year production performance guarantee.
Can I use the panels on a small balcony?
We offer 2 different sizes of solar panels to suit both small and large balconies!
Technical issues
How does this solar system work?
Just like a classic solar panel, our flexible solar panels are sensors made up of photovoltaic cells that convert the sun's radiation into electricity.
How flexible are solar panels?
The panels are flexible to more than 30°.
How much of my electricity needs can I cover with my solar installation?
Our solar kits are designed to cover almost all of your daytime electricity needs.
What is the yield?
Our panels have a yield of 22%, just as much as conventional solar panels.
How can I measure the amount of green electricity produced?
Thanks to the plug provided in your kit and its application, you can measure your solar electricity production at a given time.
How many panels should I install?
It all depends on your energy needs as well as the space you have where you want to install your solar kit.
How much does a flexible solar panel weigh?
Our solar panels are 3 times lighter than conventional panels. A panel weighs about 2 kg.
Legal questions / permissions
What requirements must my balcony meet to be able to use this solar system?
Your balcony doesn't have to meet any special requirements. All you need is a railing for the installation as well as a socket for the connection and you're done!
Is the installation of panels authorized in co-ownership?
The FLEX kit is like a screen. In principle, nothing prevents you from installing the Sunorado FLEX kit in co-ownership. Please refer to your co-ownership rules if you have any doubts or contact us directly.
I am a tenant, can I install flexible solar panels?
Our solar kit does not require modifications to your electrical installation and does not entail any work, installation should not be a problem. It's as if you were installing a simple privacy screen! Plus, you can remove your solar system at any time without causing damage.
What are the steps to take to install this kit?
When you install your Sunorado FLEX kit, you only have one step to take: filling out the CACSI form with Enedis. It is a self-consumption declaration form that only takes about fifteen minutes to complete. If you need help, we will be happy to help you fill out this form!
Installation issues
How long does the installation of the FLEX kit take?
The installation will only take you a few minutes, you can do it alone without any problem.
How do I install my flexible solar panels?
With our plug & play system, all you have to do is plug your solar kit into a standard outlet like any other electrical device and you're done.
Each panel also has 10 holes along the length and width so you can attach them in landscape or portrait mode.
Should the connection of the installation be carried out by a tradesman/electrician?
The connection is done automatically, no need to call a professional. We have designed this turnkey kit to make installation as simple as possible for you.
Delivery issues
How long does the delivery take ?
You will receive your Sunorado FLEX kit within 30 days.
Do you deliver abroad?
Yes, we ship internationally.
Weather questions
Do my solar panels produce electricity when the sun is not shining?
Like conventional solar panels, our panels depend on the sun's radiation. The important thing here is to capture the sunlight. This is possible even when the sun is not at its maximum “brightness” and there are clouds.
Are they weatherproof?
The solar kit is designed to operate in a temperature range of -180 to +150°C. It is mainly made of ETFE, a technology recognized for its resistance and used to cover large buildings.
What if my balcony is facing the wrong way?
The solar panels must imperatively be in contact with the sun's rays. Our solar panels are flexible and therefore offer a multitude of installation possibilities. Whether your balcony is long, short, square, round, your solar kit will naturally adapt to it. However, make sure that your balcony is not hidden by obstacles (vegetation, building, etc.)
Are the panels effective in cloudy weather or in winter?
Our FLEX kit is designed to operate in a temperature range of -180 to +150°C. Clouds are not an obstacle since the solar radiation passes through.
